Customer Service Assistant

Salary Competitive
Blok is a technology company on a mission to build the best possible customer experience in selling and buying a home. Our technology-powered realtor team help consumers with real estate transactions in the Nordics. Founded in 2017, Blok has sold nearly 300M€ worth of apartments to date.

Blok is looking for a Customer Service Assistant to join our team at the Helsinki office. Your role will be to support our real estate agents and provide assistance with day-to-day office tasks. You will, for example, assemble and coordinate deliveries of outbound packages. The position requires an ability to interact with different kind of people and quick problem-solving ability in various kinds of customer service situations.

This position is perfect for entry level applicants and prior experience from real estate is not required. In the long term the position opens up a path to becoming a real estate agent pending successfully passing the LKV test (licensed real estate agent test).

What we expect from you

  • Native level language skills in Finnish and strong English
  • Experience from customer service and assistant roles
  • Strong customer service attitude
  • Ability to organise and schedule your work 

Additionally, we appreciate

  • Experience from the real estate industry
  • Strong Swedish skill
  • Experience from working in a start-up company

What we offer

  • Competitive salary
  • Possibility to join our options program
  • Lunch benefit
  • Urban work environment
  • Extensive health care benefit
  • Cinnamon buns every Friday :) 

Perks and benefits

This job comes with several perks and benefits

Free lunch
Free lunch

Enjoy a free catered lunch with your colleagues, every day.

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Free office snacks
Free office snacks

Peckish after lunch? We got your back with soft drinks, treats and fruit.

See all 11 benefits

Working at

Blok automates home sales with a web service that makes selling an apartment easy and affordable. In Blok’s service model the home-owner takes care of the house showing themselves, while Blok takes care of everything else: photography, marketing and all the necessary paperwork.The company’s platform enables buyers to make bids for apartments electronically. The platform also automates nearly all routine tasks making the whole process extremely cost-efficient.

Read more about Blok

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