Customer Success Manager (CSM)

Salary Competitive

Revieve is transforming the way beauty-commerce works by enabling beauty brands and retailers to provide consumers with a hyper-personalized customer-experience through AI, AR and Computer-Vision. The company is the preferred partner with leading beauty brands and retailers across four continents in personalizing the beauty customer-experience and delivering tangible business results for brands and retailers.


What's the Role?


As part of our fast growth, we're looking for a customer success manager (CSM) for our newly created function to ensure leading global beauty brands and retailers are successful in partnering with Revieve in personalizing the beauty customer-experience.


Who are we looking for?


The ideal candidate is highly competent and efficient in international customer-facing communication, both in-person and remote and has experience working with corporate-level customers. In addition, we'd like you to be fluent in tools like Google Analytics in helping customers understand how they could improve the already impressive business results our customers are seeing. Since we're working with sophisticated technology, you also need to be able to convey the technological aspects of our offering to customers in a commercial-fashion.


What will I be getting into?


We're a team of serial entrepreneurs and entrepreneurial individuals works hard and gets results, but we also fave fun. At Revieve, you'll have the ability work with brilliant minds, both business and technical as a key member of an internationally distributed team across our offices in Helsinki, Valencia, Chicago and Montreal. You'll benefit from as much responsibility as you could possibly dream of, flexibility and a competitive salary as well as a front-row seat in a fast-growing Finnish growth company recently accepted into the Business Finland's Young and Innovative -Companies programme. You'll get the opportunity to work with world-class customers many of which are part of the Fortune 500 and get the possibility to position us as a true partner in beauty-technology for our customers.


Whilst the position is located in our HQ in downtown Helsinki, many of our customers are not here. Frequent visits to customers around the world as well as daily-communication (sometimes not isolated to 9 to 5) may be required (here's where the aforementioned flexibility kicks in).


So What Next?


When applying, please let us know what sets you apart from the pack. What is the unique value you bring to the table and why being part of the next growth-company rocketship to come out of Finland excites you! We look forward to hearing from you!

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Free office snacks
Free office snacks

Peckish after lunch? We got your back with soft drinks, treats and fruit.

Skill development
Skill development

We want to take you from good to great.

Maternity / paternity leave
Maternity / paternity leave

Kids are the future, go spend time with them.

See all 14 benefits

Working at
Revieve

Revieve is a market-leading beauty-technology company partnered with 100+ global brands on 4 continents building the new standard of commerce across skin, beauty, health and wellness. We enable brands and retailers to drive their customer-experience leveraging AI, AR and Computer-Vision. We've been fortunate to partner with world-leading brands including ULTA, Shiseido, Unilever and others to drive business results. We’re a group of creative minds and growth-minded action-takers. We’re proud of the work we do and inspired by the people we work with. Although we are organized in different departments, many of us wear multiple hats and thrive in the ability to learn new things and grow, both professionally as well as personally. We’re inherently global with a diverse team of about 65 people representing 20+ nationalities across 4 continents and 8 different time zones.

Read more about Revieve

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