Product Specialist / Sales Engineer

Salary Competitive
Screenful is a data analytics & visualisation startup based in Helsinki and Yerevan. Our analytics tools and visual dashboards are currently used by hundreds of customers in 40+ countries.

We’re currently a team of seven with background in technology and want to strengthen our team with a Product Specialist / Sales Engineer who can help our customers to onboard and get most out of our product. Your daily duties would involve managing the customer lifecycle:

  • Optimise the complete customer lifecycle including: onboarding, account growth, new feature adoption, and renewals
  • Teach new and existing users through email and skype
  • Conduct product demos
  • Drive usage growth of the Screenful product
  • Track metrics related to churn and other customer success measurements
  • Identify and execute upsell opportunities
  • Work as a liaison between customers and developers
  • Engage with the ecosystem via blogging, industry events, and meetups


Qualifications

  • You are based in Helsinki
  • Familiar with selling to a technical audience and are comfortable with a consultative sales approach.
  • Previous experience in B2B (pre)sales in IT or related field
  • Experience in delivering products to international markets
  • Experience in managing complex software projects in a manager role 
  • Strong understanding of customer success techniques and strategies
  • Excellent presentation skills, both verbal and written


These are not mandatory but will help in this role

  • Technical background and understanding of the software development process
  • Familiarity with Atlassian tools, especially Jira
  • Familiarity with Agile methodologies and Lean thinking
  • Experience in building partnerships and distribution channels


You may have few years of working experience or be a more seasoned expert. If you like to work with a highly skilled product development team, you’ll feel at home. This is a great opportunity to be part of an internationally growing technology company.


Apply to this position through The Hub!

Working at
Screenful

Screenful integrates with the most commonly used task management tools (such as Jira, Trello, Asana, or GitHub), and creates visual dashboards and automated reports that can easily be shared with others. Screenful helps teams to avoid those low value weekly status update meetings by automating the report generation and distribution to the right people. The 2018 Arctic15 Funding Program winner with hundreds of customers in 40+ different counties. Wanna be part of a global success story?

Read more about Screenful

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