Ready to join the number one marketing data integration company and take charge of a portfolio of 150+ Integrations trusted by 17,000+ global customers?
Supermetrics is looking for a Technical Program Manager to join our Connectors Team in Helsinki. You can also work fully remotely from the UK.
In this role you will…
As a Technical Program Manager in our Connectors Team, you’ll spearhead the development and maintenance of connectors, ensuring they perform efficiently and align with evolving customer needs. You will collaborate closely with internal customer-facing teams, directly engage with customers, and liaise with major marketing platforms to deliver exceptional experiences.
Your day-to-day work and responsibilities include:
- Develop and maintain a comprehensive roadmap for connectors, prioritizing initiatives to meet customer demands and adapt to changes in underlying APIs.
- Engage with internal teams and customers to triage complex issues, gathering insights to inform product enhancements and improvements.
- Monitor changes in data source platforms and APIs, translating customer needs into actionable requirements for the development team.
- Collaborate with developers to plan and implement intricate changes, working alongside the product marketing team to ensure seamless rollout.
- Track key performance indicators (KPIs) for your portfolio of connectors, identifying trends and outliers to address issues promptly and guide development priorities.
- Cultivate strong relationships with major marketing platforms (e.g., Google, LinkedIn, HubSpot) to enhance the customer experience and drive joint success.
This position is for you if you have…
- Proficient in technical concepts related to API integrations.
- Experience working with data-intensive products reliant on third-party integrations.
- Strong organizational skills, adept at managing multiple projects and ongoing issues concurrently.
- Excellent communication skills, capable of engaging with internal teams and customers effectively.
- Ability to discern between must-have and nice-to-have features, prioritizing initiatives based on business outcomes.
- Although not a must, experience with SaaS products catering to a global customer base as well as familiarity with marketing analytics and data visualization tools is an advantage
Benefits we offer:
- Competitive compensation package, including equity
- Great work equipment, and home office allowance for those working in our fully remote locations
- Health care benefit and leisure time insurance
- Annual 1000 euros of personal learning budget
- Sports and wellbeing allowance
Benefits may differ depending on your location, check out the full list here supermetrics.com/careers#benefits.
Hear why our team likes it here at supermetrics.com/careers/life-at-supermetrics.
Get to know our Engineering team at supermetrics.com/careers/engineering.
#LI-Remote #LI-FullTime #LI-MiddleToSeniorLevel
Join us on our mission to make data a marketing superpower
Supermetrics is a frontrunner in data integration technology, with 15% of global advertising spend reported through our products.
Our technology streamlines marketing data for over 200K businesses like Shopify, HubSpot, and Nestlé and turns it into insights that improve business results and predict the best next step. Since our founding in 2013, we've grown profitably to reach 750K+ users and over 50M€ in annual recurring revenue.
We're a team of 370+ growth-minded people from diverse backgrounds. Together, we make a multicultural, resourceful, and collaborative team.
Supermetrics operates on trust, transparency, and a keen customer focus. Forward-looking and action-oriented, we work hard to be the leader in our industry. As team players, we help each other and win together.
We're hiring for a diverse, competent, and collaborative team and building an inclusive workplace where everyone is treated fairly and respectfully.
It all started with a Google t-shirt... Read the rest of our growth story at supermetrics.com/about.
Perks and benefits
This job comes with several perks and benefits
Flexible working hours
Time is precious. Make it count. Morning person or night owl, this job is for you.
Free coffee / tea
Get your caffeine fix to get you started and keep you going.
Near public transit
Easy access and treehugger friendly workplace.
Social gatherings
Social gatherings and games; hang out with your colleagues.
Free office snacks
Peckish after lunch? We got your back with soft drinks, treats and fruit.
Free friday beers
Friday is something special, let's enjoy a beer together.
Working at
Supermetrics
