Customer Service Manager

Salary Competitive

Epic is the next-generation food delivery network. Our mission is to make the best everyday foods for delivery, with the smartest delivery in town. We cook with quality and taste –and leverage technology to bring you food with free delivery. Replace your kitchen, and try us at epic.fi


Next, we’re hiring a Customer Service Manager who learns fast and gets things done. You can be a young Slush junkie or a start-up veteran, as long as you’re a doer. Our Silicon Valley investors, marketing advisors and Swedish branding experts will coach you with the strategy, which you take to places.

 

THE JOB:

Plan and develop Epic's customer service to a top-notch level.

Managing our B2B customers.

Co-operate with the rest of the team. 

Hustle offline marketing activities, events or video content for extra points.

 

WHAT WE LOOK FOR:

1+ years of work experience in a fast paced environment.

Proven track record of getting things done.

Self-starter, ability to work with brief instructions, and to follow things through.

Team player who is hungry to learn and to inspire.

Previous experience in customer service.

Fluent in Finnish and English.

 

WHAT WE OFFER:

The steep learning curve with world-class mentors.

Well-run startup team (Top 1% performers of StartupSauna graduates).

Lovable product with 4.9/5 customer ratings.

Competitive salary.

To apply, send us your CV or LinkedIn, with the job title in the subject field, to jobs@enjoyepic.com. Include 3 to 5 bullets why should we choose you, or even better, speak it out yourself in a short video. Apply today, we hire when we see a match.

This is Epic: Share the link epic.fi/jobs in your social media, tag us @EpicFoodsCo and we send you a meal of your choice. If this leads to a hire, you get 3 months (60 weekdays) of free meals.

Perks and benefits

This job comes with several perks and benefits

Free lunch
Free lunch

Enjoy a free catered lunch with your colleagues, every day.

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Free office snacks
Free office snacks

Peckish after lunch? We got your back with soft drinks, treats and fruit.

See all 10 benefits

Working at
Epic Foods

We make everyday meals from plants, in data driven cloud kitchens. Distribution is via home delivery apps and your local supermarkets, in 5 cities in Finland, Sweden and Estonia. Why Epic? Food is a great leverage for health and climate. Both were already growing concerns, but we've really seen the sales accelerate at the end of the spring. We’re now setting up office/HQ in Sweden, and looking for a Co-founder to join the next chapter.

Read more about Epic Foods

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