Love saving customers’ day by solving their tech problems? Hate when you have a great idea to improve the customer support process, but nobody cares?
As our Technical Customer Support, you’re responsible for helping our clients with their tech-related issues by locating the source of their problem and fixing it when possible and helping them to achieve perfect reports with Supermetrics tools. You’ll also have a chance to actively improve our customer support processes in a very relaxed and supportive atmosphere, while enjoying the great benefits that come with the job.
Your skills include:
We also value:
Why join us?
Supermetrics is a forerunner in automating marketing analytics, with hundreds of thousands of happy customers around the globe. Our products help companies of all sizes, from the likes of Warner Bros, the BBC and Dyson all the way to individual contractors, to measure and assess their marketing efforts across various platforms. Our Helsinki based, 42-person team consists of more than 15 nationalities. We love data, continuously developing ourselves, having fun together and reaching higher.
This job comes with several perks and benefits
Time is precious. Make it count. Morning person or night owl, this job is for you.
Get your caffeine fix to get you started and keep you going.
Easy access and treehugger friendly workplace.
Social gatherings and games; hang out with your colleagues.
Peckish after lunch? We got your back with soft drinks, treats and fruit.
Friday is something special, let's enjoy a beer together.